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NETHEON

Customer story

EMEK: IT and OT security and managed operations for an industrial group

NETHEON has been responsible for the security of IT and OT, firewalls and network operations at EMEK, a Greek industrial group founded in 1965 – as CISO as a Service, with a managed firewall and monitoring from its 24/7 NOC.

Customer
EMEK
Location
Aspropyrgos, Greece
Industries
Industry
EMEK
Founded
1965
Steel processed per year
20,000 t
SOC / NOC monitoring
24/7

01 Challenge

EMEK designs and builds complex projects for energy, infrastructure, oil and gas and industrial facilities, including wind turbine towers and heavy mechanical structures. Since 1965 the group has grown into one of Greece's leading industrial manufacturers, with production facilities in Aspropyrgos – 12,000 m² of covered space on a 50,000 m² site and a capacity of 20,000 tonnes of steel per year.

For a company of this kind, IT is part of production and project delivery. Engineering data, project documentation and commercial information must be protected, and connectivity must remain available for production, administration and project teams. In production, operational technology (OT) – machines and control systems – is connected to the network as well and needs the same level of protection, without interrupting production. At the same time, information security requires clear responsibility at management level – without necessarily building a dedicated security department.

  • Responsibility for information security at management level
  • Protection of the network perimeter against current threats
  • OT security for machines and control systems in production
  • Availability of network and systems for production and administration
  • Continuity through professional, round-the-clock operation

02 Solution

EMEK has worked with NETHEON since 2021. Instead of individual projects, the company relies on a long-term combination of security leadership, managed security and network operations from one partner.

  • CISO as a Service: an experienced NETHEON security officer takes on the role of EMEK's CISO – security strategy, policies, risk management and regular reporting to management.
  • Managed firewall: NETHEON operates EMEK's firewall infrastructure – configuration, security updates, rule management and continuous review.
  • NOC services: NETHEON's network operations centre monitors network and systems around the clock and resolves faults before they affect operations.
  • IT and OT security: protection covers both the corporate IT and the operational technology in production – the managed firewall and NOC monitoring secure the production environment as well as the office network.
  • Network services: planning, implementation and ongoing development of the network infrastructure as EMEK's requirements evolve.

03 Outcome

With NETHEON, EMEK has a single partner that is accountable for security strategy, protection and network operations.

  • Clear responsibility: information security is managed at management level, with defined policies and regular reporting.
  • IT and OT protected: office systems and production are secured under one security concept.
  • Continuous protection: the network perimeter is maintained and kept up to date by our IT engineers.
  • Reliable operation: network and systems are monitored 24/7, and faults are addressed proactively.
  • Long-term partnership: since 2021, NETHEON has developed EMEK's infrastructure together with the company's IT team.

NETHEON has been far more than a service provider for us. With CISO as a Service, the managed firewall and round-the-clock monitoring from their NOC, information security and network operations are in experienced hands – and our IT team can concentrate on supporting our production and projects.

Michail Mavromattis IT Manager, EMEK