Privacy notice
This notice explains which personal data this website processes, why, and what rights you have. Last updated: 7 November 2026.
Who is responsible
NETHEON Single Member P.C. (NETHEON ΜΟΝΟΠΡΟΣΩΠΗ ΙΚΕ) G. Papandreou Ave. 8, 853 00 Kos, Greece
Email: info@netheon.com · Phone: +30 210 444 6520
When you visit the website
To deliver the pages, our web server processes your IP address, the date and time of the request, the page requested, the referring page and your browser's identification. We use this information only to operate the website and to detect and defend against attacks (legitimate interest, Art. 6(1)(f) GDPR). Server logs are kept only as long as this requires.
Fonts are served from our own server. The website does not load content from social networks, map services or advertising networks; links to our social media profiles are ordinary links.
Cookies
Three cookies are strictly necessary and are set without consent:
- netheon-session keeps your session, for example while you fill in the contact form. It expires after two hours of inactivity.
- XSRF-TOKEN protects forms against forged requests. It expires after two hours.
- netheon_consent stores your choice in the cookie banner for 180 days.
Web analytics (only with your consent)
If you agree in the cookie banner, we use the open-source software Matomo to understand how the website is used, for example which pages are visited. Matomo runs on a server we operate ourselves; the data stays with NETHEON and is not used for advertising. Matomo sets the cookies _pk_id (13 months) and _pk_ses (30 minutes). Without your consent, the analytics script is not loaded and no analytics cookies are set (Art. 6(1)(a) GDPR).
You can withdraw or give consent at any time via "Cookie settings" at the bottom of every page. Analytics cookies are then removed.
Contact form
When you send an enquiry, we process your name, email address, the topic and your message, and – if you provide them – your company and phone number, as well as the page from which you sent it. We use this data to answer your enquiry and, where applicable, to prepare an offer (Art. 6(1)(b) GDPR) or because we have a legitimate interest in answering you (Art. 6(1)(f) GDPR).
The enquiry is sent by email to our sales team and stored in our website administration. It is deleted automatically after 180 days unless it leads to a business relationship that requires us to keep it. To protect the form against misuse, we store only the network part of your IP address, not the complete address.
Email and telephone
If you contact us by email or telephone, we process the information you provide to deal with your request (Art. 6(1)(b) or (f) GDPR).
Partner portal
For reseller partners we keep an account with name, email address, company, preferred language and the time of the last sign-in. We record which files are downloaded and when, and we store the deal registrations a company submits, including the end customer's contact details entered there. We use this data to run the partner programme (Art. 6(1)(b) GDPR) and to protect the portal against misuse (Art. 6(1)(f) GDPR). When a partnership ends, the accounts are deactivated; on request we delete the data unless we have to keep it.
Recipients and hosting
We do not sell personal data. This website runs on a server in Germany. Our email, including enquiries sent through the contact form, is handled by Microsoft 365 on servers in the European Union (Germany). These providers act on our instructions under data processing agreements (Art. 28 GDPR).
Personal data collected on this website is not transferred to countries outside the European Union or the European Economic Area.
Your rights
You have the right to access, rectify and erase your data, to restrict its processing, to data portability and to object to processing based on legitimate interest. You can withdraw consent at any time with effect for the future. To exercise your rights, write to info@netheon.com.
You also have the right to lodge a complaint with a supervisory authority, in Greece the Hellenic Data Protection Authority (www.dpa.gr).