Customer story
Horizon Beach Resort: one network for 540 rooms
When Horizon Beach Resort on Kos expanded to 540 rooms in 2024, its network had to serve more than 1,600 guests and 300 employees. NETHEON designed and implemented a new LANCOM infrastructure – and has been the resort's IT partner since 2019.
- Customer
- Horizon Beach Resort
- Location
- Kos, Greece
- Industries
- Hospitality
- Wi-Fi 6 access points
- 300+
- Layer 3 access switches
- 70+
- SD-WAN failover
- 5G
- Rooms connected
- 540
01 Challenge
In 2024 Horizon Beach Resort added 104 superior rooms, bringing the resort to 540 rooms. The existing network was not designed for this scale: it now had to provide reliable, high-speed connectivity for more than 1,600 guests and 300 employees, across buildings and outdoor areas alike.
At the same time, hotel operations depend on the same infrastructure. VoIP telephony, IP cameras and the operational systems needed their own protected network segments, and the design had to leave room for further growth.
- Capacity for more than 1,600 guests and 300 employees at full occupancy
- Coverage indoors and outdoors across the entire resort
- Segmentation with VLANs and routing for guest Wi-Fi, operations, telephony and cameras
- Scalability for future expansion and new technologies
02 Solution
NETHEON, the resort's IT partner since 2019, planned and implemented a complete network infrastructure based on LANCOM Systems technology.
- Wi-Fi 6: more than 300 indoor and outdoor access points with dual-band operation and MU-MIMO, centrally managed by a WLAN controller.
- Fibre core: several Layer 3 core switches form a high-capacity backbone with virtually latency-free forwarding.
- Access layer: more than 70 Layer 3 access switches with Power over Ethernet supply the access points, telephones and cameras and support secure remote maintenance.
- Gateway and security: an SD-WAN gateway with 5G failover connects the resort to the internet, protected by an R&S Unified Firewall.
- Segmentation: guest Wi-Fi, operational networks, VoIP telephony and IP cameras run in separate VLANs with dedicated routing.
03 Outcome
The new infrastructure has been in operation since the expansion and supports both the guest experience and daily hotel operations.
- Guests have fast, reliable internet access throughout the resort.
- Operations run on a stable network for telephony, cameras and hotel systems.
- Room to grow: the network can be extended for further expansion and new technologies.
- Feedback from guests and staff confirms a clear improvement in performance and reliability.
Technology
Wi-Fi 6 access points indoors and outdoors with central WLAN controller · Fibre core switches · PoE access switches · SD-WAN gateway with 5G failover · Unified firewall
NETHEON has been our trusted IT partner since 2019, and once again they have exceeded our expectations with this project. The new network infrastructure has transformed our resort, providing our guests with unparalleled connectivity and enhancing our operational efficiency. Reliable Wi-Fi and a robust network are crucial for our operations and guest satisfaction, and NETHEON delivered on all fronts.
