Industry
Retail
Connected stores, secure payments and centralised operations for retailers with many locations.
The challenge
Every store available, every payment protected
In retail, IT disruptions are immediately visible to customers: point-of-sale systems that cannot connect, card terminals that fail, inventory that cannot be booked. They typically occur in locations without IT staff on site.
We connect stores and warehouses to a common standard, secure them centrally and monitor them around the clock, so that faults are identified and resolved quickly – ideally before they are noticed in the store. Payment data is protected in accordance with the standards of the card industry.
What matters
What matters in retail
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01
Many locations, no IT on site
Stores require IT that operates reliably without a technician on the premises.
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02
Payments
Card data must be protected in accordance with PCI DSS, and point-of-sale systems must remain online.
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03
Customer Wi-Fi
Customers expect Wi-Fi, but it must remain strictly separated from point-of-sale and inventory systems.
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04
Seasonal peaks
Sales periods, holidays and openings place the highest load on systems precisely when they matter most.
How we support you
Our services for retailers
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01
Network & Connectivity
Store and warehouse networks, customer Wi-Fi and secure connections to headquarters.
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02
Cybersecurity
Firewalls, segmentation and support with the requirements of PCI DSS.
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03
Managed Services
24/7 monitoring and a service desk for every location.
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04
Unified Communications
Telephony for stores, head office and customer service on one platform.
Frequently asked questions
Can new stores be connected quickly?
Yes. With a common standard, new locations are prepared in advance and connected on opening day, with monitoring from the outset.
How is customer Wi-Fi separated from point-of-sale systems?
Customer Wi-Fi runs in a dedicated network segment with internet access only. Point-of-sale systems, card terminals and inventory systems operate in separate segments behind the firewall.
Opening new stores or connecting existing ones?
Tell us about your locations. We will plan connected stores with secure payments and central management.
Services
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IT Consulting & Architecture
Planning and architecture for new buildings and existing installations – from network design and cabling to software solutions.
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Network & Connectivity
Structured cabling, LAN, Wi-Fi and site connectivity – designed for peak load, redundancy and long-term operation.
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Cybersecurity
CISO as a Service, SOC services, managed UTM firewalls and security consulting – security leadership, protection and monitoring from one partner.
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Open Source & Sovereign IT
European platforms and open standards – full control over where your data resides and the freedom to change provider.
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Managed Services
Continuous IT operations: 24/7 monitoring from our NOC and SOC, a service desk for your users and a jointly managed technology roadmap.
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Unified Communications
IP telephony, video and conferencing on one reliable platform – including hotel telephony integrated with the property management system.
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Physical Security
Environmental monitoring and access control for server rooms, technical cabinets and sites – with alerts before damage occurs.