Customer story
Monastery of Saint John on Patmos: a new network inside fortress walls
After a lightning strike destroyed the old telephone system and its cabling, NETHEON rebuilt the infrastructure of the Monastery of Saint John the Theologian on Patmos: more than 6 km of shielded cable and fibre, two server rooms, VoIP telephony and Wi-Fi 6 – operated as a managed service.
- Customer
- Holy Monastery of Saint John the Theologian
- Location
- Patmos, Greece
- Cable installed
- 6 km+
- New server rooms
- 2
- Indoors and outdoors
- Wi-Fi 6
- Monastery founded
- 1088
01 Challenge
Founded in 1088 by Hosios Christodoulos, the Monastery of Saint John the Theologian has been a place of pilgrimage and Orthodox learning for more than nine centuries. Together with the Chora of Patmos and the Cave of the Apocalypse it has been a UNESCO World Heritage Site since 1999. Its library and museum, its administration and the daily life of the monastic community are housed within a fortified enclosure that resembles a castle more than a building complex.
A lightning strike destroyed the monastery's old telephone system together with its cabling. A replacement had to be more than a like-for-like repair: the new infrastructure needed to withstand future storms, provide fast internet for administration, communal areas and visitors, and work in a place without any fixed-line connection from a provider.
- Protection against lightning: cabling shielded against energy discharges during thunderstorms
- Historic building fabric: thick walls, vaults and courtyards of a fortified monastery, to be treated with the utmost care
- No fixed-line internet: neither ADSL nor fibre connections are available on site
- Many areas, one network: monks' cells, administration offices, library, museum, communal areas and visitor Wi-Fi
02 Solution
In 2025 NETHEON planned and implemented a complete new infrastructure, adapted to the structure of the monastery.
- Shielded cabling: more than 6 km of CAT6A S/FTP copper cable and fibre were newly installed. The shielded cabling protects the network against energy discharges caused by thunderstorms.
- Two new server rooms: central technology is housed in two newly created server rooms that connect the different parts of the monastery.
- VoIP telephony: a new IP telephone system replaces the destroyed installation and serves all areas, including the monks' cells.
- Wi-Fi 6: R&S LANCOM access points indoors and outdoors cover the library, the museum, the communal areas and the administration offices.
- Internet over 4G+: as there is no ADSL or fibre connection, an R&S LANCOM 4G+ multi-WAN router connects the monastery to the internet.
- Managed services: NETHEON monitors the infrastructure, maintains it and provides support.
03 Outcome
The monastery now has a modern, protected infrastructure that respects its historic structure.
- Telephony restored: all areas, including the monks' cells, are connected to the new VoIP system.
- Fast internet: administration, communal areas and visitors have reliable Wi-Fi, despite the absence of a fixed line.
- Protected against storms: shielded copper and fibre cabling reduce the risk of damage from lightning.
- Continuous care: as a managed service, the infrastructure is monitored and maintained by NETHEON.
Services
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Network & Connectivity
Structured cabling, LAN, Wi-Fi and site connectivity – designed for peak load, redundancy and long-term operation.
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Managed Services
Continuous IT operations: 24/7 monitoring from our NOC and SOC, a service desk for your users and a jointly managed technology roadmap.
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Unified Communications
IP telephony, video and conferencing on one reliable platform – including hotel telephony integrated with the property management system.